Guide
What is missed call text back?
You are with a customer, under a car, on a ladder or in the middle of a dinner rush. The phone rings and you cannot answer. Most callers do not leave a voicemail. They call the next business on the list. Missed call text back fixes that.
How it works
When a call to your business goes unanswered, the caller automatically gets a text from your number within seconds. Something like: “Sorry we missed your call! This is Your Business. How can we help?”
They reply by text, and the conversation continues. You, or an automatic reply, can answer questions, send a booking link or collect what they need. The lead stays with you instead of going to a competitor.
Who needs it
Any business where calls turn into money and you cannot always pick up.
- Auto detailing, tint and wrap shops.
- Contractors and home services.
- Salons, barbers and med spas.
- Restaurants taking orders or reservations.
- Any owner operator who is the one doing the work.
What to look for
- The text comes from your own business number.
- Messages are written in your voice, and you approve them.
- Replies come to one place you actually check.
- It works after hours and on weekends.
What it costs
With us, missed call text back is $67 a month. It is one of 7 automations, and you can get all of them for $197 a month: instant lead replies, quote follow ups, appointment reminders, review requests, Instagram DM auto replies and win back texts.
Use the missed call calculator on our homepage to see what unanswered calls may be costing you.